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Policy template · Operational

Change Management Policy

Defines how changes to Your Organization production systems are proposed, reviewed, approved, implemented, and documented — including CAB, change classifications, rollback, and emergency change handling.

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Purpose

Unplanned or unreviewed changes are a leading cause of outages and security incidents. This policy defines how changes to Your Organization production environments are proposed, reviewed, approved, implemented, and documented, balancing the need for agility with the need for predictability and auditability.

Scope

This policy applies to all changes affecting Your Organization production systems — application code, infrastructure, configuration, network and security controls, identity configuration, data pipelines, and production data. It applies to every workforce member and third party that initiates or executes such changes.

9 more sections in the full template

Change classifications · Change Advisory Board (CAB) · Required elements of every change ticket · Segregation of duties · Access to production · Emergency changes · Unauthorized changes · Scope exceptions · Review cadence. Download the full document above, or open it in CMDash to fill in your organization name and effective date automatically.

Use this policy for real, not just on paper

“Open in CMDash” pre-selects the Change Management Policy template the first time you create a policy — your organization name and today’s date fill in automatically, and it lands as a DRAFT you can edit before publishing.

Change Management Policy — free policy template — CMDash