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Ticketing & ITSM

Jira

BetaConnector code ships and is covered by our adapter contract tests, but its data mapping is not yet tested against the vendor’s documented response shapes — tell us how it goes.

Two-way: security issues flow in, and cmdash can open a Jira issue for a remediation task so the work happens where your team already works.

  • Incidents & alerts

Syncs only read from Jira. Some integrations also support write-back actions on Command and Enterprise plans, such as opening a ticket or deactivating a user.

An API key or token you create in the vendor console and enter in CMDash.

Once connected, CMDash syncs it every 4 hours by default. What it finds maps to your controls through rules you install or write.

Read the Jira setup guide →

This is where Jira’s data is documented as relevant on our framework pages — not a pre-built, automatic control mapping. You configure which controls it maps to inside CMDash.

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Jira integration — CMDash